SHIPPING & DELIVERY
WHEN WILL MY ORDER SHIP?
All goods purchased on CasaLuna Decor will be dispatched within 24 hours of receiving your order. A confirmation email will be sent once the order has been received.
IS IT POSSIBLE TO CANCEL OR MODIFY MY ODER BEFORE IT SHIPS?
We process your order immediately upon payment. Unfortunately we are unable to make modifications once your order has been placed. This includes address change, shipping method, as well as modifying your purchase.
SHIPPING OPTIONS
LOCAL - HONG KONG, CHINA
Shipping Method |
Shipping Charges |
Estimated Delivery Time (*) |
Standard |
|
7-9 Working Days |
REST OF WORLD
Shipping Method |
Shipping Charges |
Estimated Delivery Time (*) |
Standard |
|
10-14 Working Days may occur due to COVID-19 |
*Saturdays and Sundays are not counted as working days.
CUSTOMS & DUTY
For international shipping, our shipments are sent via Hong Kong registered logistics company. Please be aware of duty tax or custom charge that may occur in some destination country when you are receiving your package. Unfortunately, we are unable to predict these charges, and the recipient is responsible for the payment of import duties, customs and local sales tax. For more details on potential charges, contact your local customs office.