SHIPPING & DELIVERY

 

WHEN WILL MY ORDER SHIP?

All goods purchased on CasaLuna Decor will be dispatched within 24 hours of receiving your order. A confirmation email will be sent once the order has been received.

IS IT POSSIBLE TO CANCEL OR MODIFY MY ODER BEFORE IT SHIPS?

We process your order immediately upon payment. Unfortunately we are unable to make modifications once your order has been placed. This includes address change, shipping method, as well as modifying your purchase.

SHIPPING OPTIONS

LOCAL - HONG KONG, CHINA

Shipping Method

Shipping Charges

Estimated Delivery Time (*)

Standard

  • Free shipping with no minimum spend.

7-9 Working Days

REST OF WORLD

Shipping Method

Shipping Charges

Estimated Delivery Time (*)

Standard

  • HK $70 (approx. 9.00 USD)
  • Free shipping for order over HK$1000 (approx. 127 USD)

10-14 Working Days

*Please note that delays

may occur due to COVID-19

 *Saturdays and Sundays are not counted as working days. 

CUSTOMS & DUTY

For international shipping, our shipments are sent via Hong Kong registered logistics company. Please be aware of duty tax or custom charge that may occur in some destination country when you are receiving your package. Unfortunately, we are unable to predict these charges, and the recipient is responsible for the payment of import duties, customs and local sales tax. For more details on potential charges, contact your local customs office.